Audit-ready pest management, without the drama.
Commercial pest management for Metro Vancouver restaurants, food processors, warehouses, and property managers. HACCP, SQF, and BRC documentation by default. A named account manager on every contract. Four-hour emergency response, in writing.
Six things every Metro Vancouver operator actually pays for.
Every commercial pest contract technically does the same thing — monitor, treat, report. What separates an audit-ready program from a box-ticking contract is the operational rigour behind each of those steps. Here's what's in the contract when you sign with us.
HACCP documentation depth
Monitoring-device maps tied to your floorplan, Health Canada PCP registration numbers logged on every application, corrective-action records with close-out dates, and technician attribution on every visit. Written to support your food-safety plan under Codex Alimentarius principles.
SQF & BRC compliance
Programs built to SQF 9th edition Module 11 and BRCGS Food Safety Issue 9 clause 4.14. Annual independent pest-program review is included in contract — not a separate line-item invoice.
A named account manager
One person who knows your business, your floorplan, your audit calendar, and your last finding. Not a dispatch rotation, not a call-centre queue. Named primary technician plus a named backup on every contract.
24/7 emergency response
Four-hour on-site SLA in Metro Vancouver for food-contact findings or active audit-day activity. The after-hours emergency number is written into your contract and routes directly to a BC-based technician.
Monthly signed service reports
Every service produces a digital, timestamped, photo-backed report signed by the named technician and available to your QA team within minutes. No triplicate-carbon forms, no emailed PDFs you can't search.
Pre-audit walkthrough included
Four to six weeks before your scheduled SQF, BRC, CFIA, or Vancouver Coastal Health audit we walk the facility with your QA lead, pull twelve months of records, inspect every monitoring device, and produce a written remediation list with close-out dates.
The Metro Vancouver verticals we build programs for.
Each vertical carries its own regulatory overlay and its own pest-pressure profile. We build the contract from the pressure up — not the other way around.
Restaurants & restaurant groups
Single-site or multi-location programs with Vancouver Coastal Health-ready kitchen records and per-location named technicians.
Food processors
SQF, BRC, and CFIA-aligned contracts with weekly or bi-weekly service, full device mapping, and trend analysis across the production floor.
Warehouses & distribution
Exterior bait-station rings, dock-door exclusion, bird-control hardware, and rodent programs scaled to large-footprint food-grade and non-food-grade facilities.
Property management
Strata councils, multi-family portfolios, and commercial landlords. Common-area programs, per-unit callouts, and single-billing-relationship contracts across a portfolio.
Healthcare & senior living
Low-impact IPM protocols, resident-safe product selection, and reporting aligned with infection-prevention and accreditation reviews.
Hospitality & hotels
Guest-facing discretion, bed-bug prevention programs, kitchen HACCP support, and 24-hour response protocols for occupied-room findings.
Craft breweries
Drain-fly biologicals, pheromone monitoring through grain-handling zones, tasting-room front-of-house, and production-floor exclusion.
Commercial bakeries
Stored-product moth and beetle surveillance in raw-ingredient storage, flour-mite monitoring in long-holding bins, bay-door exclusion.
The six reasons Metro Vancouver operators switch to The Wild Pest.
We've taken over more than two hundred Metro Vancouver commercial pest contracts in the last decade. The reasons operators give for switching are boringly consistent — and all six of them are things we built the business around fixing.
- Inspection-ready reporting — by default. Every service report is audit-grade from the first visit, not after a six-month onboarding upgrade.
- Same-day response, written into contract. Four-hour Metro Vancouver SLA on emergencies. No 'next business day' surprise when activity hits during an audit.
- Transparent, line-by-line pricing. You see exactly what you're paying for. No bundled upsells. No 'enhanced service tier' quietly billed.
- A named technician — not a rotation. The person walking in already knows your site, your last finding, and the pattern of your pressure.
- Written guarantees. 60-day pest return guarantee, 3-year wildlife exclusion warranty, documented SLAs. Everything is written — nothing is verbal.
- Digital logbook, real-time. Your QA team opens a browser and sees twelve months of records. Auditors get read-only share links. No paper binder scramble.
If your site is audited under HACCP, SQF, or BRCGS Food Safety Issue 9, read the full pillar page for documentation depth, clause mapping, and the ten-item contract spine.
Questions operators ask us on the first call.
Do you work with multi-location restaurant groups and property portfolios?+
Can you support a HACCP, SQF, or BRC food-safety audit?+
What's your emergency response SLA for commercial sites?+
How do you price commercial pest contracts?+
Do I get a digital logbook for my QA team and auditors?+
What's your contract length and cancellation policy?+
Your next audit should be uneventful.
Send us your last twelve months of pest service reports. We'll return a written gap analysis, a quote, and a sample of the reporting your auditor will see under a The Wild Pest contract.