Proof of work

Photo report — within 30 minutes of every visit

Entry points found. Entry points sealed. Treatment areas. Every product named. Recommended next steps. Delivered to your inbox before our truck has left your block.

The Wild Pest is the only Lower Mainland pest control company that delivers a per-visit photo report within 30 minutes of the technician leaving. Verified against the 2026 28-competitor scan. Zero of Orkin, Terminix, Abell, Atlas, Westside, Pesticon, Pest Detective, or any other regional operator delivers this — most send a paper invoice or a vague email summary, two days later.

The photo report exists because the buyer’s #1 fear in this category is paying for a 15-minute spray that doesn’t work. The report is concrete proof that we found the source, sealed the entry, and treated the active population — with photos of each step and every product named.

What’s in every photo report

Entry points found

Photos of every gap, void, vent, soffit, foundation crack, or pipe penetration where pests are entering. Each photo is GPS-stamped and timestamped at capture.

We don't write a quote until we've found the entry. The 'find' step is non-negotiable — most callbacks across the BC pest industry happen because the source was never identified.

Entry points sealed

Photos of each entry point after sealing, with the materials used named in the caption — 19-gauge galvanised hardware cloth, closed-cell foam, aluminium flashing, stainless vent caps.

Sealing is mandatory on every Wild Pest job. Not an upsell. Not a 'we'll come back for that.' The materials are documented so a future tech — ours or anyone else's — can verify exactly what was installed.

Treatment areas + products used

Photos of treatment locations with each product NAMED (active ingredient, brand name, application volume, re-entry interval). No vague 'eco-friendly spray.'

Most pest companies in BC won't tell you what they sprayed. We list every product on the report with re-entry timing — so you know exactly when the kitchen, the kids' room, or the dog crate is safe again.

Recommended next steps

A short 'what we recommend next' section: what to monitor, when to check the bait stations, when to call us back, and the exact 60-day guarantee window expiry date.

If pests return inside the guarantee, we redesign the plan — not respray. The photo report is the diagnostic baseline so the next visit picks up where this one left off.

Three real reports (anonymised)

Customer names, addresses, and any identifying details have been redacted. Published with explicit consent.

Norway ratsNorth Delta home (Sunshine Hills V4C)23 min after tech departed

Rats accessing through dryer vent gap, cantilever soffit return, and crawlspace vent at NW corner.

Rats accessing through dryer vent gap, cantilever soffit return, and crawlspace vent at NW corner. Sealed all three with hardware cloth + closed-cell foam. Tamper-resistant bait station placed in attic crawl. Photo report delivered to customer email at 4:13 PM, 23 min after technician left.

Key photos in this report:

• Dryer vent gap — before sealing (with rat-rub markings visible)
• Same gap — after hardware cloth installation
• Soffit return — chewed corner, before reinforcement
• Soffit return — after aluminium flashing + sealant
• Bait station — installed location, attic crawl

Visit duration: 92 min onsiteEntry points found: 3

Bed bugs (Cimex lectularius)Surrey townhouse (Newton)27 min after tech departed

Single-visit thermal eradication.

Single-visit thermal eradication. Entire unit heated to 56°C for 90 minutes, all life stages confirmed terminated via post-treatment monitor. Strata coordination completed (adjacent units monitored). Customer photo report delivered with thermal imaging photos showing temperature distribution.

Key photos in this report:

• Master bedroom mattress seam — pre-heat (live nymph present)
• Same mattress seam — post-heat (no live activity, dead specimens)
• Thermal imaging map of bedroom at peak temperature (red zone confirmation)
• Adjacent unit baseboard monitor — clear (no migration confirmed)
• Equipment placement diagram with airflow zones

Visit duration: 4 hours onsite (heat treatment)

Carpenter ants (Camponotus modoc)Tsawwassen home (cedar-shingle)19 min after tech departed

Active satellite colony in NW soffit, parent colony located in damp cedar tree 4m from house.

Active satellite colony in NW soffit, parent colony located in damp cedar tree 4m from house. Soffit treated with non-repellent gel; cedar tree treated with targeted dust at known foraging trail. Roof flashing photographed showing the underlying moisture issue (failed kickout flashing) — recommended roofer follow-up. Photo report delivered with annotated photos.

Key photos in this report:

• Soffit return — frass accumulation visible on patio stones below
• Same soffit — gel placement (annotated with product name)
• Cedar tree at NW corner — active foraging trail marked
• Roof flashing at NW — failed kickout (homeowner ref for roofer)
• Trail of dead carpenter ants 24h post-treatment (taken by customer for guarantee documentation)

Visit duration: 2 hr 10 min onsiteEntry points found: 2

Frequently asked

How quickly do I get the photo report after the visit?

Within 30 minutes of the technician leaving your property. Average delivery time across recent jobs: ~22 minutes. The Wild Pest is the only Lower Mainland pest control company that delivers a per-visit photo report on a 30-minute SLA — verified against the 2026 28-competitor scan.

How is my privacy protected in the photo report?

The report is sent only to the email on file with the booking; nothing is published or shared externally. Customer name and address never appear in any public-facing material. The anonymised samples on this page are published only with explicit customer consent and with names, addresses, and identifiable details redacted.

What if I find an entry point you missed?

If you find an entry point we didn't document, contact us within the 60-day guarantee window. The follow-up visit triggers a fresh diagnosis (not a re-spray) and the new entry point is sealed at no charge. The original photo report serves as the diagnostic baseline so the second tech picks up where the first left off.

Can the photo report be used for strata, HACCP, or insurance documentation?

Yes — the photo report meets the documentation requirements for BC strata council records (per Section 72 considerations), HACCP / SQF / BRC pest log requirements for food-service properties, and most home-insurance pest-claim documentation requirements. For commercial customers we deliver an additional CFIA-aligned pest log as a separate document.

Why don't other pest companies do photo reports?

It changes the business model. A 30-minute photo report SLA requires the technician to identify, document, and seal the entry point on the visit — not write a vague invoice and walk away. Most BC pest companies write the invoice in the truck while leaving the property; they don't have the workflow to assemble a photo report quickly. The Wild Pest's tech PWA is built specifically around the 30-minute SLA.

What happens to my photos after the report is sent?

Photos are stored encrypted on Wild Pest infrastructure for the duration of the 60-day guarantee window plus 30 days, then archived for a further 12 months for diagnostic-callback support. Customer-identifying details are never used in marketing without explicit written consent.

Privacy is the contract

Customer names, addresses, and any identifiable details never appear in any public material. Trucks are unmarked. Calls are confidential. The photo report goes only to the email on the booking.

Book a visit See the methodology

How we operate · Seven choices

Quiet differences a national chain cannot copy without restructuring.

Not features. Operating choices — each one something a franchise paying technicians by job count, routing through a call centre, or reporting to shareholders cannot do without re-architecting the way it makes money.